Where Technology Meets Peace of Mind
Welcome to the Features page of Safiri by Citrus – where every function is engineered for effortless, secure school transportation. Our innovative platform brings together powerful tools that empower parents, students, and schools to manage every aspect of the journey with confidence.
Start your journey with a smooth, secure setup process:
Choose the account type that fits your family's needs, whether for a single child or multiple students.
Start confidently with our robust, secure verification process that ensures only authorized users access your account.
Keep your information updated effortlessly with an intuitive dashboard for all profile details.
The Safiri by Citrus account creation and profile management interface provides a seamless user experience
Manage your children's transportation needs with ease:
Connect seamlessly with your child's school for streamlined communication and coordination.
Tailor your service with flexible subscription plans that match your specific requirements.
Easily oversee the transport needs of all your children from one unified account.
Our platform makes it simple to manage transportation for multiple children across different schools, all from a single dashboard.
Manage your payments with flexibility and transparency:
Enjoy secure, hassle-free transactions with multiple payment options to suit your preference.
Stay organized with automatic billing and invoicing that keeps your finances in order.
Access detailed records of every transaction, anytime you need them for reference or tracking.
Choose from multiple secure payment methods to suit your convenience. Our platform supports credit cards, mobile money, and direct bank transfers, all with enterprise-grade security.
Receive detailed, automatically generated invoices for all your subscription payments. Set up payment reminders to ensure you never miss a due date.
Access your complete payment history with detailed information about each transaction. Download statements for your records or export data for personal accounting.
Know exactly where your child is at every step of their journey:
Monitor the journey in real time with our advanced GPS tracking system that shows the exact location of your child's transport.
Receive accurate arrival time updates that adjust in real-time based on traffic and route conditions.
Be instantly informed of any issues, ensuring immediate response and complete peace of mind.
Easily mark your child's absence in advance to optimize routes and inform all stakeholders.
Stay connected with everyone involved in your child's journey:
Communicate directly with school administrators regarding transportation matters, scheduling, and queries.
Stay connected with your child's transport team for pickup coordination and real-time updates.
Connect with other parents on the same route to share updates and coordinate community efforts.
Experience reliable, continuous updates, even when you're offline or have limited internet connectivity.
School Admin Chat
Driver Messaging
Group Communication
Your child's safety is our top priority:
Enhance security with dual verification measures that ensure only authorized students board and exit.
Unique, dynamic QR codes for each student that refresh periodically for maximum security.
Secondary PIN verification when QR scanning isn't available, ensuring continuity of security protocols.
Ensure only trusted individuals have pickup privileges with our robust guardian management system.
Add and verify multiple guardians with different access levels and pickup permissions.
Multi-factor authentication for guardians ensures only authorized people can collect your child.
Report concerns immediately with our streamlined incident reporting system for quick resolution.
One-tap incident reporting for various categories with photo and description capabilities.
Follow the progress of your reported incidents with transparent status updates.
Receive timely alerts about your child's transport journey for complete peace of mind.
Get notifications when your child boards or exits the vehicle, confirming their safe arrival.
Immediate notifications for any safety concerns or emergencies during transport.
Our comprehensive safety features work together to create a secure environment for your child's daily transportation. From pickup to drop-off, every step is monitored and verified.
Access comprehensive analytics and history at your fingertips:
Access comprehensive records of past journeys, including routes, times, and drivers.
Track your child's transport attendance patterns with detailed logs and insights.
Keep track of all transactions and financial activities related to transportation services.
Evaluate service quality with detailed analytics on driver performance and safety records.
Personalize your experience to match your preferences:
Tailor the alerts that matter most to you, from journey status to payment reminders.
Experience the app in your preferred language with our comprehensive localization options.
Configure advanced security options to protect your account and your child's information.
Manage permissions for family members, caregivers, and other trusted individuals.
Get assistance whenever you need it, however you prefer:
Get immediate assistance when you need it through our responsive live chat system.
Find answers and guidance in our extensive resource library with detailed articles and tutorials.
Submit queries and track resolutions easily with our organized ticketing system.
The support team at Safiri by Citrus has always been exceptionally responsive. They helped me set up multiple student accounts and customize my notification preferences within minutes.
At Safiri by Citrus, every feature is designed with precision to make school transportation smart, safe, and seamless. Explore our robust platform and discover how we're redefining the journey—one ride at a time.